Re: [otrs] Customer Users / Companies

Yes. We have 10 users with the same company_id. It seems that the search is only on the user name and not the company_id. and if bob@boom.com is part of company foo.org a search of foo.org does not return bob. Marco Vannini wrote:

hi Sajit,

After that you have created a company and decided what id it has, then creating a user, you should use that id too, there should be a field like company id...

2009/1/8 Sajit Kalidas :

...

Hi,

In the admin area I can create customer users and customer companies. I cannot see where I can associate a customer user with a company! Any ideas please.

Thanks

Sajit

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