Hello,

I'm trying to setup a PostMaster Filter but somehow the filter is not working. This is what I'm trying to achieve:

- Change the Article Type from "email-external" which is the default to "email-internal" depending on who is sending/receiving the email.

This is the way I setup the filter:

----------------------------------------------------------------
Stop after match: No
MATCH
Header 1 --> To
Value --> EMAILADDRESS:email@company.com

SET
Header 1 --> X-OTRS-Article Type
Value --> email-internal
----------------------------------------------------------------

The email is always logged as "external-email" regardless of the filter I setup. Do you have any idea and why would a filter not work? Or should I do anything in the configuration enable filters?

Thanks,
Gustavo