Hi, On 19.05.2010, at 11:18, Jay Sacco wrote:
I'm running OTRS using the default windows installation, except I've configured Apache to use port 81 to avoid a conflict with IIS running on the same server. Everything seems to be working ok, but for one issue: the notification emails that include a link to the ticket have links that look like http://myserver.mycompany.com/otrs/index.pl?Action=AgentZoom&TicketID=2 instead ofhttp://myserver.mycompany.com:81/otrs/index.pl?Action=AgentZoom&TicketID=2. The link fails because the port number 81 isn't included. I've tried changing the Core:FQDN setting to add the :81, but OTRS refuses to accept it, at least through the SysConfig web interface. Is there something else I can do to fix this?
I think that OTRS is NOT refusing it but you have it defined in the Config.pm file in $OTRS_HOME/Kernel/Config.pm Please try to change it there or remove it from this file and change it then again in the SysConfig. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project