16 Apr
2004
16 Apr
'04
5:08 p.m.
On Fri, Apr 16, 2004 at 10:43:30AM -0600, Tyler Hepworth wrote:
Also, when I search for closed tickets in utilities, many of the tickets show up in red. A very few of them show as black. What is the difference?
What about closed tickets that are no longer in a queue? Closed tickets pulled up through search are mostly red with a few black.
Closed ticket are still in the queue but not shown in the QueueView. .-) Just open tickets.
Tyler Hepworth
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