On 4/25/03 9:42 AM, "Martin Edenhofer" wrote:
I get this now emailed to me from the OTRS:
Can't load ticket number generator backend module Kernel::System::Ticket::Number::AutoIncrementShort! Can't locate Kernel/System/Ticket/Number/AutoIncrementShort.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /Library/Perl/darwin /Library/Perl /Network/Library/Perl/darwin /Network/Library/Perl .) at (eval 36) line 3.
What is the output of "perl -cw /opt/otrs/Kernel/System/Ticket/Number/AutoIncrementShort.pm"?
Last login: Fri Apr 25 09:11:03 on console Welcome to Darwin! [bdsl:~] wes% perl -cw /opt/otrs/Kernel/System/Ticket/Number/AutoIncrementShort.pm perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LC_ALL = (unset), LANG = "en_US" are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). /opt/otrs/Kernel/System/Ticket/Number/AutoIncrementShort.pm syntax OK [bdsl:~] wes%
And I need the whole error message.
I sent the entire message I received from the OTRS system, there was no more to the email. Thank you. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com Reviewed in DV magazine's September 2001 issue, FOUR Stars! http://www.dv.com/magazine/2001/0901/hullfish0901.html