On 1/20/2016 10:13 AM, Nick Bright wrote:
On 1/14/2016 1:13 PM, Gerald Young wrote:
Kindly modify the value in the field and provide feedback if it provides the result you seek.

On Thu, Jan 14, 2016 at 1:32 PM, Nick Bright <nick.bright@valnet.net> wrote:
On 1/7/2016 4:11 PM, Gerald Young wrote:
SysConfig 

 


 Maybe the question should be why don't I have a "phone-internal" type, then.
I changed the value, but how can I ensure that phone-internal is a valid type?
It apparently isn't valid, because three agents just asked me why they can't update tickets!
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