Hi,

I have all the relevant compilers installed.

With the example of XML::Parser I get the following:

make[1]: *** [Expat.o] Error 1
make[1]: Leaving directory `/root/.cpan/build/XML-Parser-2.36-0Y9l54/Expat'
make: *** [subdirs] Error 2
  MSERGEANT/XML-Parser-2.36.tar.gz
  /usr/bin/make -- NOT OK
Running make test
  Can't test without successful make
Running make install
  Make had returned bad status, install seems impossible
Failed during this command:
 MSERGEANT/XML-Parser-2.36.tar.gz             : make NO


On Tue, Aug 18, 2009 at 1:53 PM, <guenther.rasch@gmx.de> wrote:
Hi,

-------- Original-Nachricht --------
>
> Can you please elaborate on:
>
> cpan (check-module output). So I compiled
> Apache2::Reload without errors...
>

for example
cpan XML::Parser

so it would be installed...

So, you´ve make, gcc, gcc++ installed?
ModPerl::MM?

>
> On Tue, Aug 18, 2009 at 12:47 PM, <guenther.rasch@gmx.de> wrote:
>
> > Hi,
> >
> > I´ve had the same error yesterday and I
> > resolved all of the dependencies with
> > cpan (check-module output). So I compiled
> > Apache2::Reload without errors...
> >
> >
> > Regards
> > Günther
> >
> > -------- Original-Nachricht --------
> > > Datum: Tue, 18 Aug 2009 12:08:55 +0100
> > > Von: David Holder <david.holder@gmail.com>
> > > An: "User questions and discussions about OTRS." <otrs@otrs.org>
> > > Betreff: Re: [otrs] Apache::DBI/Reload and Mod_Perl support assessment
> >
> > > Hi,
> > >
> > > Cpan Apache2::Reload returned with:
> > >
> > > CPAN.pm: Going to build P/PH/PHRED/Apache-Reload-0.10.tar.gz
> > >
> > > Can't locate ModPerl/MM.pm in @INC (@INC contains:
> > > /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
> > > /usr/local/lib/perl5/site_perl/5.10.0
> > > /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
> > > /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl
> > > /usr/lib64/perl5/5.10.0/x86_64-linux-thread-multi
> /usr/lib/perl5/5.10.0
> > > /usr/lib/perl5/site_perl .) at Makefile.PL line 39.
> > > Warning: No success on command[/usr/bin/perl Makefile.PL]
> > > Warning (usually harmless): 'YAML' not installed, will not store
> > > persistent
> > > state
> > >   PHRED/Apache-Reload-0.10.tar.gz
> > >   /usr/bin/perl Makefile.PL -- NOT OK
> > > Running make test
> > >   Make had some problems, won't test
> > > Running make install
> > >   Make had some problems, won't install
> > > Could not read '/root/.cpan/build/Apache-Reload-0.10-rW6EkL/META.yml'.
> > > Falling back to other methods to determine prerequisites
> > >
> > > Have tried even with updating.
> > >
> > > Have ran the checkmodules script which have required modules missing.
> > > Would
> > > have thought OTRS would download the dependencies or something....
> > >
> > > I assume i need to install gcc/g++ to install some of these modules?
> > >
> > > David
> > >
> > >
> > > On Tue, Aug 18, 2009 at 11:12 AM, <guenther.rasch@gmx.de> wrote:
> > >
> > > > Hi,
> > > >
> > > > try
> > > >
> > > > cpan Apache2::Reload
> > > >
> > > > If it does not work, update your CPAN-Modules
> > > > first with
> > > >
> > > > perl -MCPAN -e shell;
> > > >
> > > > Check your OTRS-Perl-Modules if any is outdated:
> > > > $OTRS_HOME$\bin\otrs.checkModules
> > > >
> > > > Regards
> > > > Guenther
> > > >
> > > > -------- Original-Nachricht --------
> > > > > Datum: Tue, 18 Aug 2009 11:06:28 +0100
> > > > > Von: David Holder <david.holder@gmail.com>
> > > > > An: "User questions and discussions about OTRS." <otrs@otrs.org>
> > > > > Betreff: Re: [otrs] Apache::DBI/Reload and Mod_Perl support
> > assessment
> > > >
> > > > > Just some more info
> > > > >
> > > > > Added the following in my httpd.conf file:
> > > > >
> > > > > LoadModule perl_module modules/mod_perl.so
> > > > >
> > > > > restarted apache and get the following in my error_log
> > > > >
> > > > > [Tue Aug 18 11:03:20 2009] [error] Can't locate Apache2/Reload.pm
> in
> > > @INC
> > > > > (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/
> > > > > /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
> > > > > /usr/local/lib/perl5/site_perl/5.10.0
> > > > > /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
> > > > > /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl
> > > > > /usr/lib64/perl5/5.10.0/x86_64-linux-thread-multi
> > > /usr/lib/perl5/5.10.0
> > > > > /usr/lib/perl5/site_perl . /etc/httpd) at (eval 105) line 3.\n
> > > > > [Tue Aug 18 11:03:20 2009] [error] Can't load Perl module
> > > Apache2::Reload
> > > > > for server 127.0.0.1:0, exiting...
> > > > >
> > > > > Thanks..
> > > > >
> > > > > David
> > > > >
> > > > >
> > > > > On Tue, Aug 18, 2009 at 10:55 AM, David Holder
> > > > > <david.holder@gmail.com>wrote:
> > > > >
> > > > > > Hi Günther,
> > > > > >
> > > > > > I'm using Fedora core and no such file exists.
> > > > > >
> > > > > > As far as I know, Apadche2::Reload comes bundled in with
> mod_perl.
> > > So I
> > > > > > don't know why this is working.
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > David
> > > > > >
> > > > > >
> > > > > > On Tue, Aug 18, 2009 at 10:05 AM, <guenther.rasch@gmx.de> wrote:
> > > > > >
> > > > > >> Hi David,
> > > > > >>
> > > > > >> are you using SuSE Linux?
> > > > > >>
> > > > > >> If so, please add the statement "perl" to
> > > > > >> APACHE_MODULES="..." in /etc/sysconfig/apache2
> > > > > >> and restart.
> > > > > >>
> > > > > >> Please take care of installing mod_perl, DBI
> > > > > >> and Apache2::Reload before...
> > > > > >>
> > > > > >> Günther
> > > > > >>
> > > > > >>
> > > > > >> -------- Original-Nachricht --------
> > > > > >> > Datum: Sun, 16 Aug 2009 22:10:23 +0100
> > > > > >> > Von: David Holder <david.holder@gmail.com>
> > > > > >> > An: "User questions and discussions about OTRS."
> <otrs@otrs.org
> > >
> > > > > >> > Betreff: Re: [otrs] Apache::DBI/Reload and Mod_Perl support
> > > > > assessment
> > > > > >>
> > > > > >> > Hi Michiel,
> > > > > >> >
> > > > > >> > I've done as you've instructed, restarted my web server but
> > still
> > > > > it's
> > > > > >> > coming up as critical in my support assesment. Any ideas?
> > > > > >> >
> > > > > >> > David
> > > > > >> >
> > > > > >> > Michiel Beijen wrote:
> > > > > >> > > Hi David,
> > > > > >> > >
> > > > > >> > > Apart from installing Apache::DBI you would also need to
> call
> > > it
> > > > > after
> > > > > >> > > mod_perl startup and before the activation of the DBI
> modules
> > -
> > > > > edit
> > > > > >> > > |scripts/apache2-perl-startup.pl
> > > > > >> > >
> > > > > >> > > |
> > > > > >> > > use Apache::DBI ();
> > > > > >> > >
> > > > > >> > >
> > Apache::DBI->connect_on_init('DBI:mysql:connectionstring....');
> > > > > >> > >
> > > > > >> > > See also
> > > > >
> > >
> http://search.cpan.org/~abh/Apache-DBI/DBI.pm<http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm>
> > <http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm>
> > > > <http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm>
> > > > > >> > > <http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm>
> > > > > >> > >
> > > > > >> > > Regards,
> > > > > >> > > --
> > > > > >> > > Michiel Beijen
> > > > > >> > > Software Consultant
> > > > > >> > > +31 6 - 457 42 418
> > > > > >> > > Bee Free IT + http://beefreeit.nl
> > > > > >> > >
> > > > > >> > >
> > > > > >> > > On Sun, Aug 16, 2009 at 18:33, David Holder <
> > > > david.holder@gmail.com
> > > > > >> > > <mailto:david.holder@gmail.com>> wrote:
> > > > > >> > >
> > > > > >> > >     Hi Everyone
> > > > > >> > >
> > > > > >> > >     I've got OTRS installed onto a Fedora Core 11 box and
> > would
> > > > > like
> > > > > >> > >     to resolve these performance issues:
> > > > > >> > >
> > > > > >> > >     Check   Comment         State
> > > > > >> > >     Check if the system use Apache::DBI.
> > > > > >> > >             Apache::DBI should be used to get a better
> > > performance
> > > > > >> (pre
> > > > > >> > >     establish database connections).        Critical
> > > > > >> > >     Check if the system use Apache::Reload/Apache2::Reload.
> > > > > >> > >             You should use Apache::Reload or
> Apache2::Reload
> > to
> > > > > >> increase your
> > > > > >> > >     performance.    Critical
> > > > > >> > >     Check used mod_perl version.
> > > > > >> > >             You should use mod_perl to increase your
> > > performance.
> > > > > >> Critical
> > > > > >> > >
> > > > > >> > >
> > > > > >> > >     I have ensured that mod_perl / apache2::reload /
> > > apache::DBI
> > > > is
> > > > > >> > >     also installed. I know for apache::DBI requires
> > > modification
> > > > of
> > > > > >> > >     the config.pm <http://config.pm> file. But with the
> > windows
> > > > > >> > >     version of OTRS the apache2::Reload and mod_perl were
> > > turned
> > > > on
> > > > > by
> > > > > >> > >     default.
> > > > > >> > >
> > > > > >> > >     Excuse my Linux n00bness, would really appreciate some
> > help
> > > > > with
> > > > > >> > >     getting these issues resolved.
> > > > > >> > >
> > > > > >> > >     Thanks.
> > > > > >> > >
> > > > > >> > >     David
> > > > > >> > >
> > > > > >> > >
> > > > > >> >
> > > >
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