1. Sure, but for now we only ship OTRS with a 32-bit Perl and ditto MySQL and Apache instance. But we have tons of customers running it on 64-bit operating systems.

Of course, if you would do an 'installation from source' and install all the components yourself you would be able to install everything in 64-bit. One of the problems is that Apache does not provide pre-compiled 64-bit windows versions (yet) but there are some available on the web.

2. I don't know if it's technically possible to upgrade a Windows 2003 to 2008 server and if it would be advisable or not. Please consult a Microsoft mailing list or forum for advice. I'll **guess** you can't upgrade from a 32-bit OS to a 64- bit OS, but both Windows Server 2003 and Windows Server 2008 are available in 32-bit and 64-bit editions. Exception is Windows Server 2008R2 which is only available as 64-bit.

But to take it back on topic, it's perfectly possible to move an OTRS that has been running on 32-bit Win2003 to 64-bit Win2008, if you want to.

On Thu, Aug 19, 2010 at 8:48 AM, Joseph Thomas <jthomas@suyati.com> wrote:

Dear team,
1. pls help me to find whether otr s can be use with 64 bit windows server 2003?

2. if i installed OTRS in my server 2003 and integrated with the Active Directory,is it possible to upgrade my server to 2008?

pls reply soon.......
im waiting for the response.

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