
Hi Mark, On Mon, May 05, 2003 at 01:34:45PM -0400, L. Mark Stone wrote:
I'm seeing errors in the system log every 10 minutes from Facility OTRS-PM3-7 with message "Can't connect to".
I see in the /opt/otrs/.procmailrc file there is a line that tries to pull mail for the OTRS user from mail.example.com. If I comment out this line, the system log error messages continue.
I have two POP3 email accounts set up. OTRS pulls from both accounts just fine.
What could be causing this error? What else does OTRS need to connect to every 10 minutes? I did not see this with 1.0.2.
It comes from bin/PostMasterPOP3.pl (OTRS-PM3). I fixed it in CVS. Thanks. There is a empty entry in the pop3_account table! Delete it via SQL shell (mysql -u root otrs -p) delete from pop3_account where host = ''; And the "Can't connect to" will go.
Thanks for a great product, Mark
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl