
Hi Alex, On Fri, Dec 19, 2003 at 08:56:13AM -0800, Alex Zheng wrote:
I tried to add a module in otrs:
AdminCustomerGroup.pm
The module is located at :
/opt/otrs/Kernel/Modules [...] However, when I click the button on the navigation bar, I am getting
[ http://helpdesk.monterey.k12.ca.us/otrs//otrs/index.pl?OTRS ] Alex Zheng (azheng monterey.k12.ca.us) Fri Dec 19 08:16:12 2003
Error: Action 'AdminCustomerGroup' not found! Comment: Perhaps the admin forgot to load "Kernel::Modules::AdminCustomerGroup"!
what else do I need to do?
That's the right way. But Maybe you do have a syntax error on Kernel/Modules/AdminCustomerGroup.pm! .-) Or it's not readable for the webserver user. Try also http://helpdesk.monterey.k12.ca.us/otrs//otrs/index.pl?Action=Test as example. PS: Lets talk on dev about it...
alex
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