-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi, Maurice James Ny schrieb:
What is NewTicketReject.pm used for? Its located in /opt/otrs/Kernel/System/Filter/ How do I use it?
search for it in SysConfig and you'll probably find an entry in Ticket - -> Core::PostMaster: "PostMaster::PreFilterModule###3-NewTicketReject: Block all incoming emails without valid ticket number in subject with From: @example.com address." bye, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGZlZ2vXo8m5PgoXQRAguHAJ91G5URlluMdXO9r76orl9ZTne7igCbB8Rc zHUfj4JSyjUq1/Lzo7xxhGM= =d5/E -----END PGP SIGNATURE-----