Hi Sourabh,
You should use SMTPS to communicate with Google's SMTP servers. If you
don't see that option in Core::Sendmail, please check if all needed
Perl modules are installed.
See also: http://doc.otrs.org/2.4/en/html/c1572.html#email-sending-smtp
((enjoy))
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Michiel Beijen
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On Tue, Nov 24, 2009 at 2:19 PM, Sourabh Sarwate
Dear Members,
I am getting following error when I am configuring SMTP details to sned the mail via OTRS
Error: Can't connect to smtp.gmail.com: Operation now in progress!
Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Nov 24 18:21:23 2009
Message: Can't connect to smtp.gmail.com: Operation now in progress!
Traceback (21053): Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 92 Module: Kernel::System::Email::Send (v1.64) Line: 683 Module: Kernel::System::Ticket::Article::ArticleSend (v1.232) Line: 2024 Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.1) Line: 416 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 I am using OTRS 2.4.5 + ITSM 1.3.2. on RHEL 5. In addition of this when I am trying to use the sendmail utility I am able to send the mails on gmail and some othe domain but not able to send the mails on google group id (as our compney id is on google group).
Please suggest me if there is any configuration chagnges is required.
Regards, Sourabh Sarwate
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