26 Nov
2007
26 Nov
'07
4:44 p.m.
Thank's for quick answer. No very need that! May be u know who asking? Because otrs list say nothing! An d I realy need that now...^( ----- Hi there,
Yes i'm searching too a document about it.
...AFAIK there's no written documentation about it (yet). But it's an idea for further development or another chapter in the yet unwritten OTRS-user documentation. Do you have any specific questions regarding time accounting? regards, Torsten Thau