8 Sep
2006
8 Sep
'06
6:20 a.m.
What am I missing? Admin -> Queue -> Unlock timeout (minutes): 5 0 = no unlock - 1 day = 1440 minutes This should set all tickets with the status locked to unlock after 5 minutes? Is there another setting that must be taken into consideration here? Vielen Dank, Shawn Beasley Support - IT LPID LPI000077664 VERIFICATION NUMBER 3vk4xshbx6 LPIC - 1 Cargo Future Communications GmbH Geb. 1335 55483 Hahn-Flughafen Tel. +49 6543 983 113 Fax +49 6543 983 119 Mobil: +49 151 12 12 8934 Email: shawn.beasley@dlh.de Web: http://www.cfc-callcenter.de