Hello Guillaume, I got the same issue and found somewhere in the mailinglist a solution, which works quiet well now. In Config.pm, define an array like this: my @ldaphosts = ( 'dc1.domain.local', 'dc2.domain.local', 'dc3.domain.local'); Now, evrywhere where an entry for Host is necessary, use this variable, i.e. # CustomerUser # (customer user ldap backend and settings) $Self->{CustomerUser1} = { Name => 'LDAP Backend', Module => 'Kernel::System::CustomerUser::LDAP', Params => { # ldap host Host => \@ldaphosts, # AgentAuth $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = \@ldaphosts; # CustomerAuth $Self->{'Customer::AuthModule::LDAP::Host'} = \@ldaphosts; Hope this helps Greetings Markus Nagel Guillaume Rehm schrieb:
Hi list,
Is it possible to define in OTRS more than one ldap server to prevent server off-line ?
I try to put a perl array in config.pm file for ldap host but this doesn't work correctly. If the first element of the array doesn't respond, OTRS say: can't connect to first element host and don't try to connect to the second !
Do you have a solution ?
Thanks in advance.
-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg
tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr
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