Hello and sorry for a perhaps stupid question, but how can I reopen an
already closed ticket as an agent?
Any hint would be appreciated.
--
EDV Tekomedia
Markus Nagel
Tekomedia GmbH
Castroper Str.12
D-44791 Bochum
T: +49 (0)234 8939-0
F: +49 (0)234 8939-28
____________
Virus checked by G DATA AntiVirusKit
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/