Hi, if I try to log onto OTRS I get the internal server message a couple of times before been able to get to any page. This happens in every page, not only in the login. tail -f /var/log/httpd/error.log [Tue Apr 20 10:32:10 2004] [error] 7429: ModPerl::Registry: Can't locate object method "new" via package "Kernel::System::WebRequest" at /opt/otrs/bin/cgi-bin/index.pl line 72.! [Tue Apr 20 10:33:06 2004] [error] 7431: ModPerl::Registry: Undefined subroutine called at /opt/otrs//Kernel/System/Ticket.pm line 119.! [Tue Apr 20 10:34:02 2004] [error] 7431: ModPerl::Registry: Undefined subroutine called at /opt/otrs//Kernel/System/Ticket.pm line 119.! ticket.pm , line 119: $Self->{StateObject} = Kernel::System::State->new(%Param); This is OTRS 1.2.2 Thanks in advance, Duarte Cordeiro