Hi,

I'm trying to show/hide dynamic fields on new phone ticket based on ticket type.

I'm having mixed results, only the first dynamic field shows up, the rest stay hidden. I've add the following to Custom/Kernel/Output/HTML/Templates/Standard/AgentTicketPhone.tt.

[% RenderBlockStart("TicketType") %]
                    <label class="Mandatory" for="TypeID"><span class="Marker">*</span> [% Translate("Type") | html %]:</label>
                    <div class="Field">
                        [% Data.TypeStrg %]
                        <div id="TypeIDError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
                        <div id="TypeIDServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>

[% WRAPPER JSOnDocumentComplete %]
<script type="text/javascript">//<![CDATA[
    $('#TypeID').bind('change', function (Event) {
        Core.AJAX.FormUpdate($('#NewPhoneTicket'), 'AJAXUpdate', 'TypeID', ['Dest', 'NewUserID', 'NewResponsibleID', 'NextStateID', 'PriorityID', 'ServiceID', 'SLAID', 'SignKeyID', 'CryptKeyID', 'To', 'Cc', 'Bcc', 'StandardTemplateID' [% Data.DynamicFieldNamesStrg %]]);

### shows dynamic fields based on ticket type ###
       switch ($('#TypeID').val() ) {
            case "4":
                document.getElementById('id name').style.display = 'block';
            break;

        default:
                 document.getElementById('id name').style.display = 'none';
       }

    });
//]]></script>
[% END %]

[% RenderBlockStart("DynamicField") %]
                        <div id="id name" style="display:none;" class="Row Row_DynamicField_[% Data.Name | html %]" className="TicketFreeText Validate_Required ServerError" >
                            [% Data.Label %]<div class="Field">[% Data.Field %]</div>
                            <div class="Clear"></div>
                        </div>
[% RenderBlockEnd("DynamicField") %]

Thanks,
Kent

-- 
Kent C. Kollasch <mailto:Kent.Kollasch@artsway-mfg.com>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154

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