Hello
all,
I
am trying to use the inline rather than attachments on a call. I’ve
noticed that setting the AttachmentDownloadType (Core::Web) to ‘inline’
only works if I set the PostmasterAutoHTML2Text (Core::Postmaster) to ‘No’.
But
when I log a call I receive an email showing the message I’ve just sent,
but it shows me html code rather than my message in the body. Is this how
it’s supposed to work??
Example
of what I receive:
Thank
you for your support request. A new ticket has been created.
You wrote:
<snip>
<html
xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:o="urn:schemas-microsoft-com:office:office"
xmlns:w="urn:schemas-microsoft-com:office:word"
xmlns:m="http://schemas.microsoft.com/office/2004/12/omml"
xmlns="http://www.w3.org/TR/REC-html40">
</snip>
Your request will be actioned as soon as possible.