I am searching my archives from this list (I've been subscribed since Jan
2005) and there are several threads about the FAQ, I can tell it can be a
source of consternation.

I have installed the FAQ module and I have two questions:

How do I get my FAQ articles to appear on the FAQ page?  I see them listed
in the SystemHistory page and in the public Explorer(*) so I know they're in
the DB, but I can't access them in the AgentFAQ view.  I have checked my
group permissions under Admin and I have full permission for both faq and
faq_admin.

*  
<http://support.automaticduck.com/otrs/public.pl?Action=PublicFAQ&Subaction=
Explorer>


How do I add or access categories?  When I try to add a new FAQ article I
get a warning...  " No category accesable. To create an article you need
have at lease access to min. one category. Please check your group/category
permission under -category menu-!"   Where do I do this?


  

-- 
Guillaume REHM
Centre de Ressources Informatiques

Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg

tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: guillaume.rehm@bnu.fr
web: http://www.bnu.fr