Hi,

I’ve tried to upgrade my otrs system on a windows server 2008 machine from 2.4.7 version to 3.0.1.

Using the youtube video I perform all the steps without problems.

I restart my pc but when I tried to authenticate my operator account I obtain this error message:

Software:

Got no TicketObject! at C:/PROGRA~1/OTRS/OTRS//Kernel/Output/HTML/NavBarModuleAdmin.pm line 29.

Another error i receveid when I tried to contact my customer user web page:

Software error:

Can't use an undefined value as a HASH reference at C:/PROGRA~1/OTRS/OTRS//Kernel/System/CustomerUser.pm line 89.

someone can help me?

Thanks a lot

Alessandro