Hi, I am getting the error " [error] Can't locate LWP/UserAgent.pm in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib/perl5/5.8.7/i586-linux-thread-multi /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.7/i586-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl . /usr/local/apache2) at /opt/otrs//Kernel/System/Package.pm line 17.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/System/Package.pm line 17.\nCompilation failed in require at /opt/otrs//Kernel/Modules/AdminPackageManager.pm line 15.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Modules/AdminPackageManager.pm line 15.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 141.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 141.\nCompilation failed in require at (eval 2) line1.\n [Sat Apr 28 10:59:59 2007] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server shriotrs.com:0, exiting..." in apache logs.I have checked all otrs install,configure.Right now i am at readme.webserver file. I have installed,configured mod_perl with apache2 also.but didn't get success. let me know solutions for this, OS : suse 10 apache : 2.2.0 -- Shrinivas Devarkonda, Email : d.shri@drushti.in.