Hi, I had a well working otrs config so far with the following parts: - Apache 2.2.3 with mod_perl - OTRS 2.1.6 - Oracle 10.2.0.1 - Openldap 2.3.35 The authetication worked perfectly from LDAP. Today I decided to build a new config with otrs 2.2.1. I backed up my Config.pm and installed a new otrs 2.2.1. Ran the oracle database scripts as well. Everything is fine except the authentication (I can log in with root@localhost). The result is the same either I use mysql backend. Thank you in advance. Regards., Sandor ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 11 11:10:39 2007 Message: Can't create user 'sfeher' (uid=sfeher,ou=Staff,dc=office,dc=bluesystem,dc=hu) in RDBMS! Traceback (8276): Module: Kernel::System::Auth::LDAP::Auth (v1.37) Line: 385 Module: Kernel::System::Auth::Auth (v1.23) Line: 120 Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 192 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 4 Module: (eval) (v1.81) Line: 203 Module: ModPerl::RegistryCooker::run (v1.81) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30 -- Üdvözlettel, Fehér Sándor ...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager Blue System Kft. --- Blue System Ltd. mailto:sfeher@bluesystem.hu http://www.bluesystem.hu [ - real men don't click - ]