Re: [otrs] otrs 3.1.x

16 May 2014

      Hmm...

drwxrwxr-x 16 otrs apache 4096 Jan 28  2013 var
drwxrwsr-x 5 otrs apache 20480 May 15 15:12 var/tmp
drwxrwsr-x 137 otrs apache 12288 May 16 08:02 var/tmp/CacheFileStorable/
drwxrwsr-x 2 apache apache 4096 May 16 08:04 var/tmp/CacheFileStorable/DynamicField/
-rw-rw-r-- 1 apache apache 353 May 16 08:02 var/tmp/CacheFileStorable/DynamicField/4305254fe4dae751808d76237ed4338f

Do these perms look OK?

Thanks,
Steve

On 05/16/2014 08:02 AM, Gerald Young wrote:
...
File does not exist is not going to be fixed with permissions unless the permissions are to be applied to a parent folder where apache or otrs user has no access.
On Fri, May 16, 2014 at 7:58 AM, Steve Clark mailto:sclark@netwolves.com> wrote:
On 05/16/2014 07:33 AM, Sander Goudswaard wrote:
...
I believe you need to run bin/otrs.SetPermissions.pl http://otrs.SetPermissions.pl and/or bin/otrs.DeleteCache.pl http://otrs.DeleteCache.pl
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This is strange - the file is there and has the same permissions as all the other
    files in that directory.
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    Stephen Clark
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Director of Technology
Phone: 813-579-3200
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Email: steve.clark@netwolves.com
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