Re: [otrs] Auto Login - Windows KERBEROS vs NTLM

24 Oct 2006

      Hi Alex,

Kerberos indeed is the best choice when trying to handle SSO.

In our particular case an Kerberos Implementation was not possible cause
of the poor LDAP Backend (pwd style issue, caused by a fairly old
openLDAP Tree)

Beside that - the NTLM Module is (imho) easier to install and handle if
you only want to SSO OTRS (which seems to be David's issue) - imho
Kerberos is a good choice when you have multiple Systems to Sign on to ...

@David: There are only a few settings to take care of, give it a spin !

Question to everyone on the List: Anyone running Kerberos in conjunction
with OTRS ?

ciao,
FranzF.

Alexander Scholler schrieb:
...
Hi all,
I'm not a Single-Sign-On-specialist, but I think NTLM is very
MS-specific (proprietary!)
Wouldn't be Kerberos the better choice?
Any experience on this issue?
Bye, Alex
David Hathiramani schrieb:
...
Franz,
Thanks for your help, I am going to give it a crack.
Do you have any specific settings to change that would mean I could
quickly turn this on.
To be honest, I am just being lazy, but any further help would be great.
Thanks
David
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Franz Ferdinand Esberger
Sent: 20 October 2006 08:44
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Auto Login - Windows
Hello David,
Hello Phil,
Good News First: There is a Way, NTLM Authentication is the Magic
Phrase. But:
We've tested NTLM-Authentication with the crappy Module for Apache 1.3
(using otrs 2.0.4). Works more or less, there are quite a lot
segmentation faults - but maybe it fits your needs.
Please let me know what experiences you've made !
hth
FranzF
Philip Mark Donaghy schrieb:
...
Hi David, Sorry I don't have the answer to your request but I am
looking for a similar single sign on solution. We've integrated otrs
into the Apache Portals Jetspeed Project. This runs on Apache Tomcat.
So my question for the list is what forms of authentication, i.e.
services are available?
Thanks,
Phil
On 10/19/06, *David Hathiramani* mailto:D.Hathiramani@edenbrown.com> wrote:
Dear List,
         Is there a way to make OTRS auto-login using windows
    authentication if you are already logged into windows using the
    same username and password as you would log into OTRS with?
         Thanks
         David
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