Yes sorry againg for been not clear but I had the same problem time ago but I could not well remember how I did, I was sure that those could be just a good hints for a RHCx ;)

 

On Tue, Feb 22, 2011 at 5:10 PM, Luis "Vox" Garza <vox@co.com.mx> wrote:
Hi, Marco

Thanks for the help...actually the helpful one was the ticket and not the mail :)

Apparently I did something wrong during the upgrade, and ZZZAuto.pm wasn't upgraded...I copied the file over from the tarball and it all is working now, or at least so far it is :)

And I discovered this because part of the results from the grep in the last post there is a line from the CHANGES file that says that OptionStrgHashRef was substituted by something else...and when I saw calls to OptionStrgHashRef in ZZZAuto.pm I figured something had gone wrong with the upgrade :)

Thanks a lot for the help :)

Luis


From: "Marco Vannini" <marco.vannini@gmail.com>
To: "Luis \"Vox\" Garza" <vox@co.com.mx>, "User questions and discussions about OTRS." <otrs@otrs.org>
Sent: Tuesday, February 22, 2011 1:54:51 AM
Subject: Re: [otrs] Error after update from 2.x to 3.x


sorry, or this http://lists.otrs.org/pipermail/otrs/2011-January/034628.html

On Tue, Feb 22, 2011 at 8:53 AM, Marco Vannini <marco.vannini@gmail.com> wrote:
Hi Luis.





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