Another issue setting the bcc field into Config.pm or using it from the
response form:
The bcc field appears in the email header:
From: OTRS
To: Customer
Bcc: redirect@domain.com
Any idea?
Regards,
Daniel
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Daniel Balan
Sent: Wednesday, October 20, 2004 9:51 AM
To: 'User questions and discussions about OTRS.'
Subject: RE: [otrs] notification issue
Hi guys,
A little help here?
Thank you.
Daniel
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Daniel Balan
Sent: Tuesday, October 19, 2004 10:56 AM
To: otrs@otrs.org
Subject: [otrs] notification issue
Hi there,
After installing OTRS 1.3.1 I am facing two issues:
1. The unlock/follow up notifications are sent to all users not only for the
owner;
2. I have set the
$Self->{'SendmailBcc'} = 'redirect@domain.com'; into Config.pm
in order to redirect all OTRS responses to a mail box.
Unfortunately now I am receiving every message twice.
Any ideas?
Thankx
Daniel
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Support oder Consulting f|r Ihr OTRS System?
=> http://www.otrs.de/
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_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f|r Ihr OTRS System?
=> http://www.otrs.de/
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