sure... ;-) sorry, i forgot that... seems to be important... ;-)

i am running otrs on a suse enterprise 10 system...

regards,

patrick.

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von CARNINO Daniele (FIAT SERVICES)
Gesendet: Mittwoch, 24. September 2008 11:53
An: User questions and discussions about OTRS.
Betreff: [otrs] R: OTRS performance tuning

If you tell us what kind of operating system you use (Debian? Suse? Windows?), maybe someone can help you more accurately...

Ciao, d.

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Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Patrick Schiess
Inviato: mercoledì 24 settembre 2008 11.26
A: 'User questions and discussions about OTRS.'
Oggetto: [otrs] OTRS performance tuning

hi everyone,

i have loaded the OTRS support package which should analyze my system. well, after running this package i have two critical points to review:

Apache::DBI                 Apache::DBI should be used to get a better performance (pre establish database connections).             Critical

Apache::Reload            You should use mod_perl to increase your performance very strong!                                                   Critical

well i searched all over the internet and couldn’t find anything on this two points. as i guess, this is not really a OTRS issue but more a apache issue... unfortunately i am not really familiar with apache... so hopefully someone of you guys can give a clue.

thanks a lot.

regards,

patrick.