Re: [otrs] RE: Text Placement

17 Mar 2004


      On Wednesday, March 17, 2004 4:31 AM
Jason White  wrote:
...
I have OTRS up and have noticed when I choose Compose Answer it places
the text at the bottom of the message. Is there a way to force it to
apply the reply at the top of the entry.
Set this in your Config.pm:

    # ms_style
    $Self->{ResponseFormat} = '$Data{"Salutation"}

$Data{"StdResponse"}

$Data{"OrigFrom"} $Text{"wrote"}:
$Data{"Body"}

$Data{"Signature"}
';

hth,

Robert Kehl

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