[otrs] Generic Agent and Time based creation

I read in this thread about this but has anything been done with this yet? https://otrsteam.ideascale.com/a/dtd/automatically-creation-of-tickets-bei-t... I would really like to use generic agent or an addon to schedule a ticket to be created once a month or once a year or some other time variation rather than just setting a ticket to pending state each time it comes up. Thank you, Shawn Gadow Network Administrator Oregon CUSD 220 "Security is when everything is settled. When nothing can happen to you. Security is the denial of life." - Germaine Greer