Hi,

Also using OTRS for a while now and I can tell that's the big complaint I can also have about OTRS. I'm totally agree with Bc. Radek Krejca.

We're already using mod_perl but OTRS is still too slow. Response times are very high for a proper everyday usage.
I'm also very sad that PHP hasn't been chosed for this software.

Any way to improve response times of OTRS would be very much appreciate.

BR,

Laurent


Le jeudi 16 août 2007 à 10:24 +0200, Peter van Beugen a écrit : 
You just need to use mod_perl !
OTRS needs mod_perl
Performance will not be an issue then...

-----Oorspronkelijk bericht-----
Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Bc.
Radek Krejca
Verzonden: donderdag 16 augustus 2007 10:13
Aan: otrs@otrs.org
Onderwerp: [otrs] OTRS is too slow

Hello,

  I have problem with otrs which is very slow. I thought the problem
  is in MySQL but now I see the problem is in Perl.

  When I am opening page then processor load is on 100% for about 10
  seconds (sometimes longer).

  I use it on FreeBSD with dual core processor (SMP support is turned
  on).

  I tried to turn on php_mod in apache but there was a problem with
  pictures (I didn't see them) and speed was better but still slow.

  I am very sad that otrs isn't written in php :-(.