Hi, I'm trying to figure out how to avoid that non-valid customers are displayed when searching through Customer Information Center modal window.
Even If I set a customer as non valid, it will show up in search window, which is something that shouldn't happen, because it leads to confusion of the agents.
However, I didn't find any specific configuration voice in Sysconfig, so I guess I'll have to customize AgentCustomerInformationCenterSearch.pm file, am I wrong?
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Lynx International Srl Stefano Finetti
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