Hi,

The Apache service on our OTRS machine keeps on stopping.. and I don’t know why. I have it set up in Services that it should attempt to restart each time but doesn’t seem to work. I don’t know much about apache, but maybe somebody might take a look at this and see what they think?

Thanks! – Emily

[Thu Oct 04 11:13:07 2007] [notice] Child 404: Process exiting because it reached MaxRequestsPerChild. Signaling the parent to restart a new child process.

[Thu Oct 04 11:13:07 2007] [notice] Parent: Received restart signal -- Restarting the server.

[Thu Oct 04 11:13:08 2007] [notice] Child 404: Released the start mutex

[Thu Oct 04 11:13:09 2007] [notice] Child 404: Waiting for 250 worker threads to exit.

[Thu Oct 04 11:13:10 2007] [notice] Child 404: All worker threads have exited.

[Thu Oct 04 11:13:10 2007] [notice] Child 404: Child process is exiting

[Thu Oct 04 11:13:13 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

[Thu Oct 04 11:13:13 2007] [notice] Server built: Jan 9 2007 23:17:20

[Thu Oct 04 11:13:13 2007] [crit] (22)Invalid argument: Parent: Failed to create the child process.

[Thu Oct 04 11:13:13 2007] [crit] (OS 6)The handle is invalid. : master_main: create child process failed. Exiting.

[Thu Oct 04 11:13:43 2007] [notice] Parent: Forcing termination of child process 36

[Thu Oct 04 11:14:29 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

[Thu Oct 04 11:14:29 2007] [notice] Server built: Jan 9 2007 23:17:20

[Thu Oct 04 11:14:29 2007] [notice] Parent: Created child process 3008

[Thu Oct 04 11:14:37 2007] [notice] Child 3008: Child process is running

[Thu Oct 04 11:14:37 2007] [notice] Child 3008: Acquired the start mutex.

[Thu Oct 04 11:14:37 2007] [notice] Child 3008: Starting 250 worker threads.

[Thu Oct 04 11:14:37 2007] [notice] Child 3008: Starting thread to listen on port 80.

[Thu Oct 04 16:45:38 2007] [error] [client 10.1.10.54] File does not exist: C:/OTRS/Apache2/htdocs/favicon.ico

[Tue Oct 09 11:42:47 2007] [notice] Child 3008: Process exiting because it reached MaxRequestsPerChild. Signaling the parent to restart a new child process.

[Tue Oct 09 11:42:47 2007] [notice] Parent: Received restart signal -- Restarting the server.

[Tue Oct 09 11:42:48 2007] [warn] (OS 10038)An operation was attempted on something that is not a socket. : setsockopt(SO_UPDATE_ACCEPT_CONTEXT) failed.

[Tue Oct 09 11:42:48 2007] [notice] Child 3008: Released the start mutex

[Tue Oct 09 11:42:49 2007] [notice] Child 3008: Waiting for 250 worker threads to exit.

[Tue Oct 09 11:42:49 2007] [notice] Child 3008: All worker threads have exited.

[Tue Oct 09 11:42:49 2007] [notice] Child 3008: Child process is exiting

[Tue Oct 09 11:42:55 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

[Tue Oct 09 11:42:55 2007] [notice] Server built: Jan 9 2007 23:17:20

[Tue Oct 09 11:42:55 2007] [crit] (22)Invalid argument: Parent: Failed to create the child process.

[Tue Oct 09 11:42:55 2007] [crit] (OS 6)The handle is invalid. : master_main: create child process failed. Exiting.

[Tue Oct 09 11:43:25 2007] [notice] Parent: Forcing termination of child process 36

[Tue Oct 09 11:46:24 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

[Tue Oct 09 11:46:24 2007] [notice] Server built: Jan 9 2007 23:17:20

[Tue Oct 09 11:46:24 2007] [notice] Parent: Created child process 3676

[Tue Oct 09 11:46:31 2007] [notice] Child 3676: Child process is running

[Tue Oct 09 11:46:31 2007] [notice] Child 3676: Acquired the start mutex.

[Tue Oct 09 11:46:31 2007] [notice] Child 3676: Starting 250 worker threads.

[Tue Oct 09 11:46:31 2007] [notice] Child 3676: Starting thread to listen on port 80.

[Tue Oct 09 14:21:08 2007] [notice] Child 3676: Process exiting because it reached MaxRequestsPerChild. Signaling the parent to restart a new child process.

[Tue Oct 09 14:21:08 2007] [notice] Parent: Received restart signal -- Restarting the server.

[Tue Oct 09 14:21:09 2007] [notice] Child 3676: Released the start mutex

[Tue Oct 09 14:21:10 2007] [notice] Child 3676: Waiting for 250 worker threads to exit.

[Tue Oct 09 14:21:11 2007] [notice] Child 3676: All worker threads have exited.

[Tue Oct 09 14:21:11 2007] [notice] Child 3676: Child process is exiting

[Tue Oct 09 14:21:16 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

[Tue Oct 09 14:21:16 2007] [notice] Server built: Jan 9 2007 23:17:20

[Tue Oct 09 14:21:16 2007] [crit] (22)Invalid argument: Parent: Failed to create the child process.

[Tue Oct 09 14:21:16 2007] [crit] (OS 6)The handle is invalid. : master_main: create child process failed. Exiting.

[Tue Oct 09 14:21:46 2007] [notice] Parent: Forcing termination of child process 36

[Tue Oct 09 14:24:17 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

[Tue Oct 09 14:24:17 2007] [notice] Server built: Jan 9 2007 23:17:20

[Tue Oct 09 14:24:17 2007] [notice] Parent: Created child process 3440

[Thu Oct 11 03:06:24 2007] -e: Terminating on signal SIGTERM(15)

running

[Tue Oct 09 14:24:25 2007] [notice] Child 3440: Acquired the start mutex.

[Tue Oct 09 14:24:25 2007] [notice] Child 3440: Starting 250 worker threads.

[Tue Oct 09 14:24:25 2007] [notice] Child 3440: Starting thread to listen on port 80.

[Thu Oct 11 03:08:06 2007] [warn] pid file C:/OTRS/Apache2/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?

[Thu Oct 11 03:08:09 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

[Thu Oct 11 03:08:09 2007] [notice] Server built: Jan 9 2007 23:17:20

[Thu Oct 11 03:08:09 2007] [notice] Parent: Created child process 1028

[Thu Oct 11 03:08:17 2007] [notice] Child 1028: Child process is running

[Thu Oct 11 03:08:17 2007] [notice] Child 1028: Acquired the start mutex.

[Thu Oct 11 03:08:17 2007] [notice] Child 1028: Starting 250 worker threads.

[Thu Oct 11 03:08:17 2007] [notice] Child 1028: Starting thread to listen on port 80.