12 Apr
2007
12 Apr
'07
2:24 p.m.
Hello, teebot@gsmserver.com a e'crit :
I would like to ask for your assistance in changing standard subject. Now ticket subject looks like - "[Ticket#2007041110000842] test subject" and I want to change it to following "My COMPANY - date - Ticket#2007041110000842 - test subject" Is this possible?
I have posted this question before but I have no answer. I 'll be very interesting by the solution. Best regards, -- Serge