Hi,<br><br>Also we have a field which asks to fill &quot;Time units (work units)&quot; .Please let me know what is the unit that we put here is it minutes or hours.<br><br><div class="gmail_quote">On Wed, Mar 10, 2010 at 1:01 PM, manish ramteke <span dir="ltr">&lt;<a href="mailto:manish.s.ramteke@gmail.com">manish.s.ramteke@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><br clear="all">Hi,<br><br>Please let me know few cases for which we would like to use field  &quot;Note Type&quot; on page appears while<br>
closing tickets.What is meaning of note-internal and note-external values for Note Type field and how can I configure them.<br>
<br>Thanks in advance.<br><br>Regards,<br><font color="#888888">Manish Ramteke<br><br><br><br>
</font></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Manish Ramteke<br>Mobile 9604861644<br><br><br>