Hi Uwe, On Fri, Sep 12, 2003 at 09:38:40AM +0100, "G?rtner, Uwe" wrote:
who knows a way to hide email-addresses in the To-Field (customer.pl->New Ticket->To...), so that a special customer only see the relevant addresses for him and not all other possible support-addresses.
It's currently (OTRS 1.1) not possible to get the To: selection field based on customers. Jsut for the whole system. See Kernel/Config/Defaults.pm -> CustomerPanelSelectionType and CustomerPanelSelectionString. It's on the todo list for OTRS 1.2 to be able to get a customer based To: selection.
thx best regards Uwe
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- esanta: 12:59am an 27 Tage 2:15, 7 Benutzer, Durchschnittslast: 0,08, 0,11, 0,07