22 Jul
2011
22 Jul
'11
9:21 a.m.
Dear Rudy, On 22.07.2011, at 09:59, Rudy Gevaert wrote:
Everyday at the same time otrs hangs for several minutes. This are the things I see at that time:
- the otrs web interface is not responsive. - the load skyrockets - restarting apache doesn't help
After some time (about 10 minutes, I think) the system stabilizes and everything works again.
is there maybe a backup job running by another user (e.g. root) during business hours instead of business idle times? Depending on your database size this could of course easily take up to 10 minutes. -- Cheers, Nils http://webint.cryptonode.de / a Fractal project