Hi Imen,
You can configure new Configuration Item types using the General Catalog:
http://doc.otrs.org/itsm/1.2/en/html/x751.html
Hope this helps,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Wed, Jun 17, 2009 at 09:56, imen sahnoun
In addition of the five existent configitem (computer, hardware, location..), I want to add an other one. So, how can I add a new configitem?
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