Hi all,
I've seen some posts about this, and some bugzilla notes as well, but
I'm not sure they even apply to the current version.
I have OTRS 2.1.3 and FAQ version 1.0.11.
When answering a ticket if I click on the FAQ link I get a popup with
the following error:
Error: Module Kernel::Modules::FAQ not registered in Kernel/Config.pm!
Comment:
Bug Report:
Traceback: ERROR: OTRS-CGI-01 Perl: 5.8.8 OS: freebsd Time: Tue Dec 5
14:50:10 2006
Message: Module Kernel::Modules::FAQ not registered in Kernel/Config.pm!
Traceback (43928):
Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 555
Module:
ModPerl::ROOT::ModPerl::Registry::usr_local_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.81) Line: 203
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
I also just reinstalled it for kicks, same error.
We're just trying otrs out right now, but being able to answer with FAQ
entries is pretty important.
Also, any plans to have a non-search interface to the FAQ? It would be
nice to just see everything in each category...
Thanks,
Charles
___
Charles Sprickman
NetEng/SysAdmin
Bway.net - New York's Best Internet - www.bway.net
spork@bway.net - 212.655.9344
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