RE: [otrs] Pending Reminder -

I'm 200% sure I did that already. We always restart apache after changing OTRS settings. I'll do it again just to make sure. Regards, Thomas

-----Original Message----- From: Robert Kehl [mailto:robert.kehl@otrs.de] Sent: Wednesday, January 21, 2004 3:38 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Pending Reminder -

On Wednesday, January 21, 2004 12:44 PM Thomas Nilsen wrote:

...

Should the SendNoPendingNotificationTime also apply to tickets with "Pending Reminder"? I have added the following to Kernel/Config.pm, but we still see notifications on tickets with Pending Reminder every 2 hours..

Try restarting the webserver, it should help:

apachectl restart

or on Suse:

rcapache restart

or on Windows:

net stop apache2 & net start apache2

hth,

Robert Kehl

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