Re: [otrs] OTRS Variables.

here is the list (available for 1.3.x) to get the first 20 character of the subject to get the first 5 lines of the email to get the from line of the email to get the realname of the sender (if given) to get the ticket number of the ticket to get the ticket id of the ticket Mark J. Nernberg wrote:

Is there a list, somewhere of all of the variables which can be used in responses (such as

I thought I had seen one somewhere, but for the life of me I can't find it!

-- Daniel -- This message was scanned for spam and viruses by BitDefender. For more information please visit http://www.bitdefender.com/