
18 Feb
2003
18 Feb
'03
8:14 a.m.
Hi, Would it be possible to make a button/link (next to the Lock, Zoom, Close, etc. buttons) in the Queue view, that would move a ticket to the Junk queue (or maybe delete it)? We get a lot of spam in some of our queues and it takes time to close all those tickets :( Any better ideas? Thanks, Mark Nellemann Happy OTRS User