Hi,

You need reload (or restart) apache to apply your new configuration !

If you still with problems please attach apache's error_log.

Regards,

Igor

Matthew S. Barnes escreveu:
Hello I was wondering if I could get some help
Eror Message:

http://localhost/otrs/installer.pl
Not Found
The requested URL /otrs/installer.pl was not found on this server.



I am trying to install OTRS from the tar.gz on a debian sarge system and im
having trouble with the apache portion 
I was following this procedure 
http://doc.otrs.org/2.0/en/html/x357.html
I am running apache as user www-data group www-data
I have added the otrs user to the www-data group
I have check the apache config for the necessary otrs modifications and all
seems ok (matches install procedure)
I have run the permissions script as such
/opt/otrs/bin#./SetPermissions.sh /opt/otrs otrs www-data
I have all the necessary perl modules installed and run the perl test scripts
all seems ok
linux:/opt/otrs/bin# ./otrs.checkModules
All OK
perl -cw bin/cgi-bin/index.pl and perl -cw bin/PostMaster.pl 
both OK
The error im getting is thus 

http://localhost/otrs/installer.pl
Not Found
The requested URL /otrs/installer.pl was not found on this server.

Any help would be greatly appreciated
Thanks in advance!




VR/MSB

Matthew S Barnes (FTC/SS/DV)

Network Administrator
Institute for Child Health Policy
Institute on Aging
Department of Epidemiology and Health Policy Research
Department of Aging and Geriatric Research
College of Medicine, University of Florida
1329 SW 16th Street, Suite 5130
Gainesville, Florida 32608

352.392.7745
352.226.0955 (Cell)
352.265.7221 (Fax)
msb@ichp.ufl.edu
https://help.ichp.ufl.edu

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=http://www.otrs.de/