
9 Jan
2014
9 Jan
'14
8:18 a.m.
Thanks Renée, I filed a bug: http://bugs.otrs.org/show_bug.cgi?id=10143 Sander
-----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Renee B Verzonden: woensdag 8 januari 2014 17:04 Aan: User questions and discussions about OTRS. Onderwerp: Re: [otrs] Phonecall action always mentions customer
Please file a bug at bugs.otrs.org . You can read
http://bugs.otrs.org/show_bug.cgi?id=9261 and http://bugs.otrs.org/show_bug.cgi?id=9824
first to get an idea why the customer is chosen now...
IMHO this is a misbehaviour of OTRS.
- Renée