RE: [otrs] PostMasterPOP3.pl issue

I'll do that. Not sure if you saw my first post, but it works fine for tickets I reply to. It's just messages with no ticket ID, (spam and just initial email tickets) that don't show up. If one of those is in the queue it gives the error. I'll turn on debugging though. Thanks! ben

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Robert Kehl Sent: Friday, May 28, 2004 6:53 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] PostMasterPOP3.pl issue

On Thursday, May 27, 2004 10:13 PM Ben Chabot wrote:

...

It does the same thing. The only thing that could be an issue, is I am running this in a chroot. Can you see anything about that which would cause a problem?

Not if the chroot is set up properly, as the apps running simply do not know what a chroot is. ;) So they can't complain about.

...

Software error: Can't use an undefined value as a HASH reference at /otrs/bin/cgi-bin/../../Kernel/System/Ticket/Article.pm line 925.

Thanks again for any info you guys might have!

Enable Debugging by setting $Self->{Debug} = 9; in Kernel/Config.pm.

Have a look at the logs then.

hth,

Robert Kehl

-- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/