Re: [otrs] What does the 'All tickets' display relate to?

Hi Varsani, On Wed, Aug 11, 2004 at 04:08:53PM +0100, Varsani, Rajendrakumar (PSD) wrote:

...in the Agent Queueview? (http://{SERVERNAME}/otrs/index.pl?Action=AgentQueueView)

For example, I have :

Tickets shown: 0 - Page: - Tickets available: 0 - All tickets: 2

But only one Locked, Pending ticket

Queueview -=> http://doc.otrs.org/1.2/en/html/glossary.html

Yours confusedly, Rajendrakumar Premji Varsani BSc (Hons) Rajendrakumar.varsani@psd.defra.gsi.gov.uk

Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!