I've just confirmed my suspicion. the file at ftp://ftp.gwdg.de/pub/misc/otrs/RPMS/suse/9.x/otrs-1.2.2-01.i386.rpm does not install v1.2.2-01, it installs v1.1.2. the contents of the RELEASE file: PRODUCT = OTRS VERSION = 1.1.2 BUILDDATE = Sun Jun 1 21:22:42 CEST 2003 BUILDHOST = nohl.edenhofer.de RELEASE lines 1-4/4 (END) please post a URL for a correct rpm for otrs v 1.2.2 for SuSE 9.0 thanks, ~steven On Thu, 18 Mar 2004, Steven Shults wrote:
What version of PostMaster.pm are you using? PostMaster.pm,v 1.31.2.2 2003/05/25 22:57:48 martin Exp
Bingo! Upgrade it to http://cvs.otrs.org/viewcvs.cgi/*checkout*/otrs/Kernel/System/PostMaster .pm?rev=1.40
Should PostMaster.pm v1.40 have been installed by otrs-1.2.2-01.i386.rpm ?
If so I think there may be an incorrect link on your download page. I went to http://otrs.org/download/ and clicked on the link labelled "OTRS 1.2.2 for SuSE Linux 9.x RPM" which points to the file at ftp://ftp.gwdg.de/pub/misc/otrs/RPMS/suse/9.x/otrs-1.2.2-01.i386.rpm
I downloaded that file and installed it using YaST2 on a fresh, clean install of SuSE 9.0. There was never any other version of OTRS on this brand new SuSE 9.0 machine. I noticed that the footer says "Powered by OTRS 1.1.2" which i thought was incorrect since it was installed by an rpm named otrs-1.2.2-01.i386.rpm. Now i'm suspecting that the link on the download page and the file name of the rpm are incorrect. If you think the same, where can i get a correct copy of otrs-1.2.2-01.i386.rpm for SuSE 9.0 on an i386?
Thanks, ~Steven
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