Hi,<br><br>In admin -&gt; Queue<br>select &quot;No&quot; at &quot;Customer Move Notify&quot; for each your queues.<br>(in hope its help)<br><br>Samuel.<br><br><div class="gmail_quote">2009/6/19 Daniel Tangen - Trigcom AS <span dir="ltr">&lt;<a href="mailto:dt@trigcom.no">dt@trigcom.no</a>&gt;</span><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">








<div link="blue" vlink="purple" lang="EN-US">

<div>

<p><span lang="NO-BOK">Hi,</span></p>

<p><span lang="NO-BOK"> </span></p>

<p>When I move a ticket into another queue a notification is
sent to the customer database email address. Is it possible to change this so
that it goes to the sender email address instead?</p>

<p> </p>

<p>Best Regards</p>

<p>DT</p>

</div>

</div>


<br>---------------------------------------------------------------------<br>
OTRS mailing list: otrs - Webpage: <a href="http://otrs.org/" target="_blank">http://otrs.org/</a><br>
Archive: <a href="http://lists.otrs.org/pipermail/otrs" target="_blank">http://lists.otrs.org/pipermail/otrs</a><br>
To unsubscribe: <a href="http://lists.otrs.org/cgi-bin/listinfo/otrs" target="_blank">http://lists.otrs.org/cgi-bin/listinfo/otrs</a><br>
<br>
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!<br>
<a href="http://www.otrs.com/en/support/enterprise-subscription/" target="_blank">http://www.otrs.com/en/support/enterprise-subscription/</a><br></blockquote></div><br>