Re: [otrs] ticket creation with user defined as read only

Hi Alan, On Mon, Aug 21, 2006 at 02:22:28PM +0100, Alan McKeown wrote:

I have set up a user to be read only for a number of GROUPS. I can however create a ticket logged in as that user. Can anyone please explain how to stop this behaviour.

What are the exact permissions of this user in a group where read only permission should be given?

Alan

Regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!