Re: [otrs] Problem When reply a ticket after upgdrade 2.0.3 to 2.2.1

Carlos A Cardona Gomez wrote:

I did a meticulous comparison between my installation of otrs 2.2.1 and a well working one of otrs 2.0.3. I changed the owners and permissions of ALL otrs files and directories that were not the same as the 2.0.3 version. But nothing changed. I still have the "You need permissions!" message.

Any other idea?

I don't think that error message is referring to file permissions, but rather permissions in OTRS. Nils Breunese.